Effective Date: 9 June 2026

At Mornos, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit mornos.com.au, purchase our products or interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

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1. Who We Are

Mornos is an Australian online retailer offering premium insulated drinkware and accessories.

Website:
https://mornos.com.au

Email:
hello@mornos.com.au

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2. Information We Collect

We may collect personal information including:

* Full name
* Shipping and billing address
* Email address
* Phone number
* Payment information (processed securely through third-party payment providers)
* Order history
* IP address
* Browser and device information
* Website usage data through cookies and analytics

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3. How We Collect Your Information

We collect personal information when you:

* Place an order
* Create an account
* Subscribe to our newsletter
* Contact our customer support
* Enter promotions or giveaways
* Browse our website
* Leave reviews or feedback

Some information is collected automatically through cookies and similar technologies.

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4. How We Use Your Information

Your information helps us:

* Process and deliver your orders
* Provide customer support
* Respond to enquiries
* Improve our website and services
* Detect fraudulent activity
* Send updates regarding your orders
* Send marketing communications where you have consented

You may unsubscribe from marketing emails at any time.

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5. Payment Security

We do not store your credit card or payment details.

Payments are securely processed through trusted third-party providers including:

* Stripe
* PayPal
* Apple Pay
* Google Pay
* Afterpay (where available)

These providers process your payment information according to their own privacy policies.

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6. Cookies

Our website uses cookies to:

* Remember your shopping cart
* Improve website performance
* Analyse website traffic
* Personalise your shopping experience

You can disable cookies through your browser settings, although some website features may not function correctly.

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7. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers including:

* Shipping and delivery partners
* Payment processors
* Website hosting providers
* Marketing platforms
* Analytics providers
* Government or regulatory authorities where required by law

These providers only receive the information necessary to perform their services.

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8. International Data Transfers

Some of our technology providers may store or process data outside Australia.

Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy obligations.

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9. Data Security

We take reasonable steps to protect your information from:

* Unauthorised access
* Misuse
* Loss
* Alteration
* Disclosure

While no method of online transmission is completely secure, we use industry-standard security measures to protect your personal information.

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10. Access and Correction

You may request access to the personal information we hold about you.

If any information is inaccurate or out of date, you may request that it be corrected.

To make a request, please contact us using the details below.

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11. Marketing Communications

If you subscribe to our mailing list, we may send promotional emails about:

* New product launches
* Exclusive offers
* Promotions
* Company news

You may unsubscribe at any time by clicking the unsubscribe link in our emails.

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12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

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13. Children’s Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

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14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated effective date.

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15. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Mornos

Email:
hello@mornos.com.au

Website:
https://mornos.com.au

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This policy is intended to reflect the principles of the Australian Privacy Act 1988 and the Australian Privacy Principles where applicable.